FAQ

What materials do you use? Our products are made from natural materials — primarily wood (mango and acacia), stone, and metal. Each material is chosen for its durability, finish quality, and design character.

Are the products handcrafted? Most BAÜZINI products involve handcrafted processes — hand-finishing, hand-assembly, or handwork at key stages — combined with precision manufacturing where consistency matters.

Will my product look exactly like the photos? Close, but not identical. Natural materials mean every piece has its own grain pattern, tonal variation, or finish character. We consider this a feature, not a flaw.

Are the products food safe? Products designed for food contact — boards, serveware, kitchen tools — are finished with food-safe coatings where applicable. If you have specific questions about a product, feel free to ask before purchasing.

How do I care for wooden products? Keep them away from prolonged water exposure, direct heat, and harsh cleaning products. A soft, dry or lightly damp cloth is all you need for everyday cleaning. Occasional conditioning with food-safe mineral oil will extend the life and appearance of wooden pieces significantly.

Do you take bulk or custom orders? Yes, depending on product type and quantities. Reach out with your requirements and we’ll let you know what’s possible.How do I reach you? Through the contact form on our website, or directly by email. We aim to respond within 1–2 business days.